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31 Green Management and Business ABS-35

The Influence of Situational Leadership on Organizational Performance Through Organizational Change in The Hospitality Industry in Southern Kalimantan
Dewi Damayanti Said, Boge Triatmanto, Sunardi

Student at Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang


Abstract

Abstract, This study aims to investigate the influence of situational leadership, organizational change, and organizational performance in the hospitality industry. This research was conducted to strengthen contingency theory. Researchers have not found that situational leadership has an effect on organizational change and organizational performance. This study places organizational change as a mediating variable to ensure that in situations of rapid environmental change, organizations are still able to perform well by applying the right leadership. The population in this study was 3 and 4 star hotel management in South Kalimantan Province, totaling 222. The data collection method was a census to ensure the adequacy of the unit of analysis. The data analysis technique uses SEM Amos to jointly analyze the influence of situational leadership and organizational change on performance. The results of this study found that empirically, the leadership^s ability to give orders to hotel employees is the most decisive attitude in situational leadership, especially in terms of supervising its members in the settlement process. task. Readiness to change as a belief and attitude that must be carried out has the highest contribution value in organizational change. From the perspective of organizational performance at star hotels in South Kalimantan, the most decisive indicator is positive feedback from hotel guests regarding the product or service experience used. Organizational change is able to mediate the influence of situational leadership on organizational performance.

Keywords: situational leadership- organizational change- organizational performance- Hotels

Share Link | Plain Format | Corresponding Author (Boge Triatmanto)


32 Green Management and Business ABS-36

Entrepreneurial Orientation and Entrepreneurial Leadership Influence on Performance Through Individual Competence
Harjono, Boge Triatmanto, Bambang Supriadi

Student at Post Graduate, Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang


Abstract

Objective -This study aims to examine the effect of entrepreneurial leadership and entrepreneurial orientation on performance through competence of bakery businesses in Surakarta, Indonesia. Design Using a cross-sectional design, the authors collected data from 150 bakery employees in Surakarta who were registered under. Quantitative data were collected through structured interviews from March to April 2022. The findings revealed that Entrepreneururial Orientation and Entrepreneurial Leadership have a positive and significant effect on competence, Entrepreneururial Orientation and Entrepreneurial Leadership have a positive and significant effect on performance, Job competence has a positive and significant effect on performance, and Entrepreneururial Orientation and Entrepreneurial Leadership have a positive and significant effect on performance through competence. The study recommends the underlying organization to pay attention to enhancing creativity and innovation, proactivity, autonomy and entrepreneurial competence among entrepreneurs through useful policies and training programs, which are expected to improve business performance and encourage entrepreneurial orientation. The originality of this research has implications in theory and practice. The results provide an empirical skills-based framework on entrepreneurial leadership in developing countries.

Keywords: Entrepreneurial Orientation- Entrepreneurial Leadership- Competence- Entrepeneurial Performance

Share Link | Plain Format | Corresponding Author (Boge Triatmanto)


33 Green Management and Business ABS-37

The Role of Competency Mediation on the Influence of Communication and Work Environment on the Performance of Cooperative Management
Tiara Dinar Aulia, Boge Triatmanto, Maxion Sumtaky

Student at Post Graduate, Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang
Post Graduate, Universitas Merdeka Malang


Abstract

This study aims to investigate the influence of communication, and work environment, on the performance of cooperative management with competence as an intervening variable in Malang City. The research^s focus is Multi-Business Cooperatives and has Cooperative Identification Number Certificates from the Indonesian Ministry of Cooperatives and SMEs. The population in this study were all cooperative management who had attended cooperative training, and the sample was taken using conditional Simple Random Sampling with a total of 173 respondents. Structural Equation Modeling (SEM) analysis tool from the AMOS statistical software package. The results of the study show that the way cooperative leaders communicate with members plays a role in improving the performance of leaders. The relationship between cooperative management is comfortable- mutual trust between management is an indicator of a non-physical work environment that directly influences the effectiveness of increasing the performance of cooperative management. Increasing the competency of individual cooperative leaders also plays an essential role in improving performance. The critical findings of this study indicate that the effectiveness of communication and the non-physical work environment will enhance the performance of management if it is through increasing the competence of cooperative administrators.

Keywords: competence- communication- non-physical work environment- cooperative management.

Share Link | Plain Format | Corresponding Author (Boge Triatmanto)


34 Green Management and Business ABS-39

THE EFFECT OF JOB STRESS ON JOB SATISFACTION THROUGH SOCIAL SUPPORT AND PSYCHOLOGICAL WELL-BEING AMONG NURSES IN MILITARY HOSPITAL
Rudy Dwi Laksono, Anwar Sanusi, Syaiful Arifin

Universitas Merdeka Malang


Abstract

This study aims to examine the effect of job stress on job satisfaction through the mediating variables of social support and psychological well-being among nurses in military hospitals. This study used a quantitative method with a survey design. The sample of this study was 200 nurses who were randomly selected from 4 military hospitals in Indonesia. The research instrument used was a questionnaire consisting of four scales, namely job stress scale, social support scale, psychological well-being scale, and job satisfaction scale. The data obtained were analyzed using mediation analysis techniques with a bootstrap method. The results of this study showed that job stress had a negative effect on job satisfaction among nurses in military hospitals, both directly and indirectly. Social support and psychological well-being played a role as mediating variables that explained how job stress affected job satisfaction among nurses in military hospitals. Social support and psychological well-being could help nurses in military hospitals cope with job stress and increase their job satisfaction. This study contributed to the literature on job stress and job satisfaction by taking the specific context of nurses in military hospitals, who had different challenges and pressures from other workers. This study also provided suggestions for practitioners to improve the well-being and job satisfaction of nurses in military hospitals by providing adequate facilities, incentives, training, and career development, as well as creating a conducive, harmonious, and collaborative work environment.

Keywords: job stress, social support, psychological well-being, job satisfaction, nurses, military hospitals

Share Link | Plain Format | Corresponding Author (Rudy Dwi Laksono)


35 Green Management and Business ABS-43

THE ROLE OF TRUST AND WORD OF MOUTH AS MEDIATION TO BUILD CUSTOMER LOYALTY
Wenny Eka Prasetiawan, Bambang Supriadi, Pudjo Sugito, Bekele Shibru Arsedi

University of Merdeka Malang


Abstract

This study aimed to examine the impact of customer relationship marketing on trust, word of mouth and customer loyalty and to analyze the role of customer trust and word of mouth in mediating the influence of customer relationship marketing on customer loyalty at the Kenangan Coffee Shop in Malang City. The population of this research is the customers of the Kenangan Coffee Shop in Malang City. The total sample size was determined as many as 140 respondents. Sampling using stratified random sampling technique is a sampling technique that provides an opportunity for all individuals who are members of the population to have the same opportunity and are free to be selected as members of the sample. The data analysis technique used is Structural Equation Modeling (SEM). The research results show that customer relationship marketing focused on developing a service culture can build customer trust at Kenangan Coffee Shop in Malang City. High trust based on customer tastes has the impact of increasing loyalty. By convincing others to choose a Kenangan Coffee Shop, word of mouth can increase customer loyalty. Customer relationship marketing based on a customer service culture impacts loyal customers. Customer relationship marketing, which is based on developing a service culture, can create customer trust that arises because Kenangan Coffee Shop contributes to increasing customer loyalty by convincing others through word of mouth. This research has enriched the references to customer loyalty, customer relationship marketing, and word of mouth.

Keywords: Customer Relationship, Trust, Word of Mouth, Customer Loyalty

Share Link | Plain Format | Corresponding Author (Bambang Supriadi)


36 Green Management and Business ABS-44

Improvement in Performance of Members Under Transformation Leadership Through Human Capital at The Indonesian Air Force
Widyargo Ikoputra, Anwar Sanusi, Bambang Supriadi, Anisa Zuhria Sugeha

University of Merdeka Malang


Abstract

The aimed of this study was to describe transformational leadership, organizational culture, human capital, and member performance, analyze the effect of transformational leadership and organizational culture on human capital, the effect of transformational leadership and organizational culture on member performance, the effect of human capital on member performance, and analyze the influence transformational leadership and organizational culture on member performance through human capital. The population in this study were all members at Iswahjudi Magetan Air Force Base/LANUD, with 19 work units with the rank of non-commissioned officer. They enlisted men with a sample size of 174 people. The sampling technique used is proportional random sampling. The analysis technique uses descriptive and Structural Equation Modeling (SEM) analyses. The results of this study indicate that transformational leadership and organizational culture can improve the quality of human capital. Transformational leadership and organizational culture can encourage the performance of members of the Indonesian Air Force. The quality of human capital can create member performance, and transformational leadership and organizational culture further improve performance if driven by human capital. This research contributes to deepening human capital theory and full range leadership theory as intangible assets of an organization regarding individual performance and for the Indonesian Air Force base to improve their performance by looking at the influence of transformational leadership and organizational culture on individual performance through human capital.

Keywords: Transformational Leadership, Organizational Culture, Performance, Human Capital

Share Link | Plain Format | Corresponding Author (Bambang Supriadi)


37 Green Management and Business ABS-45

Mediation of Job Satisfaction to Enhance Bank Employee Performance Affected by Compensation and Leadership Transformation
Agus Salim, Lilik Kustiani, Fajar Supanto

University of Merdeka Malang


Abstract

This study aims to describe compensation, transformational leadership, job satisfaction, and employee performance, to analyze the effect of compensation, transformational leadership on job satisfaction and employee performance, to analyze the effect of job satisfaction on employee performance, and to analyze the effect of compensation and transformational leadership on employee performance through job satisfaction. The population in this study were all BPR employees in Malang Raya, totalling 471 employees with a sample size of 175 employees. This study uses descriptive analysis and structural equation modeling (SEM) analysis. The study results show that financial and non-financial compensation can create employee satisfaction in professional development and working relationships with superiors. Leadership with idealized influence can encourage employee satisfaction in professional development and satisfaction in working relationships with superiors. Financial and non-financial compensation can create the quantity and quality of employee work. Leadership that has idealized influence can encourage the quantity and quality of employee work. Financial and non-financial compensation and leadership that has idealized influence can be more able to build employee performance if it is encouraged through job satisfaction in professional development and satisfaction in implementing working relationships with superiors and co-workers. This research contributes to understanding leadership theory in different conditions and situations, which further explains how a person becomes a good leader in improving employee performance and contributes to BPR Malang Raya managers improving their performance.

Keywords: Job Satisfaction, Performance, Compensation, Leadership Transformation

Share Link | Plain Format | Corresponding Author (Bambang Supriadi)


38 Green Management and Business ABS-47

Research on the Rapid Development of Chinese E-Sports
Cai YueXi, Surachai Traiwannakij

Institute of Science Innovation and Culture
Rajamangala University of Technology Krungthep
Sathorn, Bangkok 10120, Thailand


Abstract

E-sports is a new industry derived from online games. On November 18, 2003, China officially approved e-sports as the 99th sports event in China, and e-sports has since entered the regular operation and development system. The sports industry is a new type with great market potential and development prospects. The sports industry involves sports, software, entertainment, telecommunications, Internet cafes, hardware equipment manufacturing, and other fields, forming an industrial chain with solid adhesion. It facilitates the development of hardware, software, media, marketing, and new human resources. Combining computer technology, communication technology, automatic control technology, and artificial intelligence technology, e-sports has achieved great success in marketing business operations. The development of the economy has made e-sports a demand, and the development of e-sports has also promoted the development of new market patterns and comprehensive industries. The purpose of this study is to explore the appeal of e-sports to users with different demographic factors, especially the influence of users by gender and status on e-sports products, and to study the fundamental reasons for the development of e-sports. All the research results, especially the statistical results of independent sample T-test and one-way ANOVA, are conducive to developing the theory. The demographic factor is crucial to the rapid growth of esports as it is the main factor determining the audience of esports. Only customers with the largest market share can rapidly develop under external and internal factors.

Keywords: e-sports, WCG, national e-sports, population factors, game characteristics, Online behavior

Share Link | Plain Format | Corresponding Author (Irwan Yulianto)


39 Green Management and Business ABS-48

Factors Influencing Job Commitment of Grassroots Employees of Electronics Factory in Wuhan, China
Ruoxin Yang, Daranee Pimchangthong

Institute of Science Innovation and Culture
Rajamangala University of Technology Krungthep
Sathorn, 10120 Bangkok, Thailand


Abstract

With the continuous improvement of China^s economic development, employees^ job satisfaction with the manufacturing factory is declining. Every year, manufacturing enterprises need to recruit many employees, but these employees are highly mobile. In the long run, it will affect the sustainable development of the manufacturing industry. It is in a critical period of transformation and development of the manufacturing industry, and the retention of grassroots staff is an important issue it faces. Herzberg^s two-factor theory is well-known in human resource management and organizational behavior. This concept puts forward two factors that motivate employees: job satisfaction and dissatisfaction. The two-factor motivation theory (motivation-maintenance factor theory) has since become one of the most commonly used theoretical frameworks in job satisfaction research (Dion, 2006). The research questions are the difference in demographic factors^ effect on job commitment, the influence of motivation factors on job commitment, and the influence of maintenance factors on job commitment-the research through the analysis of the loss of grassroots employees in the Electronics Factory in WuHan. The existing problems of losing grassroots employees are judged through questionnaires and interviews. Statistical software was used to calculate the questionnaire data. Suggestions and measures are put forward for the problems affecting the job commitment of Grassroots Employees of Electronics Factories. The study found that marital status (F=3.372, p=0.019), educational background (F=6.435, p=0.000), and job position (t(398)=-5.454, p=0.000) significantly influence the job commitment of grassroots employees in electronic factories in Wuhan. Motivation factors of grassroots employees, including appreciation, duty, achievements, and the possibility of growth, have influenced Job commitment. Duty is the essential variable that influences job commitment by the regression coefficient of 0.256, followed by the possibility of growth, appreciation, and achievements, respectively, with coefficients of 0.202, 0.199, and 0.184. Maintenance factors of grassroots employees, including pay, status, work safety, interpersonal relationship, and policy and administration, have influenced Job commitment. Work safety is the essential variable influencing job commitment,with a regression coefficient of 0.197, followed by pay, status, interpersonal relationship, and policy and administration, respectively, with 0.202, 0.199, and 0.184.

Keywords: Motivation Factors, Maintenance Factors, Job commitment, Grassroots Employees, Electronics Factory

Share Link | Plain Format | Corresponding Author (Irwan Yulianto)


40 Green Management and Business ABS-52

Factors Influencing Consumer^s Brand Loyalty for Chinese Tea Drink in Bangkok, Thailand
Zhenyu Luan, Vuttichat Soonthonsmai

Institute of Science Innovation and Culture
Rajamangala University of Technology Krungthep
Sathorn, Bangkok 10120, Thailand


Abstract

Tea drinks have always been a favorite beverage among consumers because ofits variety of product types that appeal to a wide variety of consumers. In recent years,with the continuous expansion of China^s beverage market, some brands are no longer satisfied with only developing in the local market but are turning overseas. They determine the brand^s overseas development strategy by investigating the factors that impact consumer brand loyalty most to capture the local target market and target group. This study aims to investigate the impact of demographic factors, consumer perception in 7ps, and consumer satisfaction on consumer brand loyalty. Using an online questionnaire, this study surveyed Chinese tea drink consumers who lived in Bangkok for over a month. Four hundred valid data were selected and analyzedusing SPSS software. The research results show that most consumers will have different degrees of consumer brand loyalty based on consumer perception in 7ps and consumer satisfaction. They will choose and purchase the products they needaccording to brand loyalty. Young consumers are more receptive to new things and new concepts. From another perspective, products incorporating cultural attributesare more attractive to consumers. After testing the hypothesis, it is found that demographic factors, consumer satisfaction factors, and consumer perception in 7ps factors all impact consumer brand loyalty

Keywords: Tea consumers, Consumers brand loyalty, Thailand, Chinese tea drink

Share Link | Plain Format | Corresponding Author (Andini Risfandini)


41 Green Management and Business ABS-54

The Influence of Servant Leadership on Lecturers Performance Through Organizational Commitment in Central Kalimantan Higher Education
Sofia, Boge Triatmanto, Bambang Supriadi

Student at Post Graduate Universitas Merdeka Malang
Universitas Merdeka malang
Universitas Merdeka malang


Abstract

this study aims to investigate the influence of Servant Leadership on lecturer performance through organizational commitment in private tertiary institutions in Central Kalimantan. Based on the empirical phenomenon, it was found that there were many stagnant lecturer careers at certain ranks, this was indicated by the non-optimal performance of the Tri Dharma. This study uses a causality explanatory quantitative approach which explains the relationship between exogenous and endogenous variables. The population of this research was conducted on 232 certified lecturers in Central Kalimantan. The analysis technique using SEM Amos was carried out to analyze the direct and indirect effects of the variables studied. The results of this study indicate that servant leadership has no direct effect on lecturer performance. These results indicate that organizational commitment is able to fully mediate the influence of servant leadership on lecturer performance.

Keywords: Servant leadership- lecturer performance- Central Kalimantan- commitment

Share Link | Plain Format | Corresponding Author (Boge Triatmanto)


42 Green Management and Business ABS-55

ROLE OF STRATEGIC OF HRM AS MEDIATOR OF INTELLECTUAL CAPITAL AND KNOWLEDGE SHARING OF HOTEL PERFORMANCE IN WEST JAVA
Zaskia Ardhani, Boge Triatmanto, Harianto Respati, Endang Dwi Amperawati

Student at Post Graduate, Universitas Merdeka Malang
Universitas Merdeka Malang
Universitas Merdeka Malang
Universitas Prima Graha, Serang


Abstract

Purpose: This study aims to analyze the effect of Intellectual Capital and knowledge sharing on hotel Strategic HRM, analyze the effect of Intellectual Capital and knowledge sharing on hotel performance, analyze the influence of strategic HRM on organizational performance, and analyze the effect of Intellectual Capital and knowledge sharing on hotel performance through strategic HRM.
Strategic HRM should cooperate with hotel management to build a strong knowledge culture. This can be achieved through activities such as employee training and development, workshops, team meetings, and discussion forums to encourage collaboration and knowledge sharing among employees. provide superior service to guests, and stay competitive in the hospitality industry.
This study is quantitative. The number of samples in this study were 185 employees. The analysis technique uses structural equation modeling (SEM).
The results of the analysis show that Intellectual Capital and knowledge sharing have an effect on the hotel^s strategic HRM. Intellectual Capital and knowledge sharing affect hotel performance. Strategic HRM influences organizational performance. Intellectual Capital and knowledge sharing affect hotel performance through strategic HRM. By increasing employee knowledge and skills and encouraging collaboration and continuous learning, hotels can improve organizational performance, provide superior service to guests, and stay competitive in the hospitality industry.
Future research should focus more on how to realize innovative products by utilizing information and communication technology. Strategic HRM should work closely with hotel management to build a strong knowledge culture. This can be achieved through activities such as employee training and development, workshops, team meetings, and discussion forums to encourage collaboration and knowledge sharing among employees
The results indicate that the number of publications is growing, and the management and business area is the one that contributes the most, with the countries that produce in co-authorship also providing the most publications.

Keywords: Intellectual Capital- Knowledge Sharing- Strategic HRM- Organizational Performance

Share Link | Plain Format | Corresponding Author (Boge Triatmanto)


43 Green Management and Business ABS-56

The Development of Organizational Citizenship Behavior to Improve Staff Performance Through Knowledge Sharing
Ari Hermawan, Anwar Sanusi, Bambang Supriadi

University of Merdeka Malang


Abstract

This study aimed to describe organizational culture, organizational citizenship behaviour, and knowledge sharing in RSPAU Indonesia, determine the effect of organizational culture and organizational citizenship behaviour on knowledge sharing and staff performance, analyze the effect of knowledge sharing on staff performance, and determine the effect of organizational culture and organizational citizenship behaviour, on performance through knowledge sharing at RSPAU Indonesia. The research population in this study were all members of the operational medical, nursing and other health workers of RSPAU in Indonesia, with a sample of 167 members. This study uses descriptive analysis and structural equation modelling (SEM) analysis. The results of this study show that organizational culture can increase knowledge sharing by creating ideas based on suggestions and discussions regarding new things. Organizational citizenship behaviour can foster knowledge sharing by creating ideas based on suggestions and discussions, creating new things. Organizational culture can improve performance in both the quality and quantity of work and organizational citizenship behaviour, which can improve performance in both the quality and quantity of work. Organizational culture and organizational citizenship behaviour can create performance when supported through increased employee knowledge sharing. This research contributes to understanding the knowledge management theory in public sector organizations that focus on developing knowledge sharing and contributing to hospital leadership in improving staff performance.

Keywords: Organizational Citizenship Behavior, Performance, Knowledge Sharing

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


44 Green Management and Business ABS-57

Using Digital Marketing Strategy and Perceived Value to Promote Brand Trust of Chinese Mobile Phone Brands
Lanxin ZHOU, Vuttichat Soonthonsmai

Rajamangala University of Technology Krungthep


Abstract

Over the past few years, China^s branded mobile phone industry has boomed and has become one of the largest mobile phone markets in the world. Numerous local brands are competing fiercely in the local market, making their presence felt internationally. However, as competition intensifies, brand trust has become one of the key factors in determining consumer purchasing decisions. When choosing a mobile phone brand, consumers are likelier to trust brands that excel in product quality, service, and value. Digital marketing strategies and perceived value play a key role in developing China^s branded mobile phone industry and establishing brand trust. The purpose of this study is to investigate the use of digital marketing strategies and perceived value to enhance brand trust in Chinese mobile phone brands. This paper reviews and summarizes relevant studies and related literature on digital marketing strategy, perceived value, brand trust, and Chinese mobile phone brands, and proposes a research model and develops a survey questionnaire- then, a survey is conducted using an online questionnaire to collect data on the research variables, and the data is analyzed by using SPSS to determine the influential relationship between digital marketing strategy and perceived value and brand trust- finally, in combination with the Chinese mobile phone brand market characteristics and research conclusions, it puts forward valuable suggestions for Chinese mobile phone brands.

Keywords: Digital Marketing Strategy, Perceived Value, Brand Trust, Chinese Mobile Phone Brands

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


45 Green Management and Business ABS-58

The Effect of Marketing Strategy and Life Style on Customer Loyalty
Heyan Dai, Vuttichat Soonthonsmai

Rajamangala University of Technology Krungthep


Abstract

Disney resort in mainland China, Shanghai Disneyland, masterfully blends the enchanting magic of Disney with elements of rich Chinese culture, creating an unparalleled and captivating experience for visitors of all ages. The success of Shanghai Disneyland is the result of many factors, among which effective marketing strategies are crucial to influencing customers^ cognition and behavior. This study starts with the marketing strategy of Shanghai Disneyland and the lifestyle of customers. In marketing, the widely adopted 7P framework (Product, Price, Promotion, Place, People, Process, and Physical Evidence) has been proven helpful in designing and implementing successful marketing campaigns. Furthermore, the importance of customer lifestyles in shaping consumer preferences and decisions cannot be underestimated. Individuals^ unique consumption habits, deep-rooted values, and specific life stages significantly affect their choices and interactions with leisure and entertainment products. This study explores the influence of Shanghai Disneyland^s marketing strategy and customer lifestyle on customer loyalty and provides a reference for the theme park^s marketing strategy. Data were collected through an online questionnaire and then analyzed using the SPSS program. Research has found that marketing strategies and lifestyles impact customer loyalty.

Keywords: Marketing Strategy, Shanghai Disneyland, Life Style, Customer Loyalty

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


46 Green Management and Business ABS-59

Environmental Social and Governance (ESG): Roles and Strategies for Increasing Indonesian Insurance Companies^ PerformancePlease Just Try to Submit This Sample Abstract
Yusuf, Anwar Sanusi, Harmono, Eny Latifah

Universitas Merdeka Malang


Abstract

Stakeholders will take environmental, social, and governance (ESG) factors into account when evaluating a company^s performance. Insurance businesses employ a variety of activities in the course of their operational procedures on a regular, planned, and sustainable basis to satisfy and enhance the company^s financial performance. This study employs a descriptive qualitative methodology and this kind of library research to: (1) identify the role of environmental, social, and governance (ESG) in enhancing the financial performance of insurance companies in Indonesia- and (2) identify the strategies employed by these companies to enhance performance. The results of the study show (1) The Role of Environmental Social and Governance (ESG): Determining competitive advantage and improving financial performance as well as ensuring the future sustainability of the company. (2) The strategy of Insurance Companies in Indonesia with Environmental Social and Governance (ESG), namely running a business with sustainable financial principles and making environmental-based service products. The implication of the research is that the application of Environmental Social and Governance in Insurance companies in Indonesia is expected to be able to encourage government programs in realizing Sustainable Development Governance (SDGs) in the field of sustainable finance. Novelty research is an emphasis on environmental-based sustainable financial principlesPlease Just Try to Submit This Sample Abstract
You Can Edit It Again Later

Keywords: Environmental Social and Governance, Role, Strategy, Performance, InsurancePlease Just Try to Submit This Sample Abstract

Share Link | Plain Format | Corresponding Author (Yusuf Yusuf)


47 Green Management and Business ABS-60

Analysis of Tenure, Training Intensity and Work Motivation on Pedagogic Competence and its Implications for The Performance of Private Vocational School Teachers in Magelang Regency
Anang Catur Febrianto, Anwar Sanusi, Bambang Supriadi, Endang Dwi Amperawati

University of Merdeka Malang


Abstract

This research aims to analyze the effect of tenure, training intensity and work motivation on the performance of private vocational school teachers in the District Magelang through pedagogic competency. The population in this study were 928 teachers, the number of samples was obtained using the slovin formula, so that a total sample of 100 teachers was obtained. Data analysis techniques use structural equation modeling (SEM). The results of the analysis show that tenure, training intensity and work motivation affect pedagogical competence. This shows that tenure, as described in terms of working age, is reflected in the level of working age which greatly influences work results and can improve pedagogical competence. Working period, training intensity and work motivation affect the performance of private vocational school teachers in Magelang Regency. Work motivation has the most influence on teacher performance. Pedagogic competence influences the performance of private vocational school teachers in Magelang Regency. Working period, training intensity and work motivation affect the performance of private vocational school teachers in Magelang Regency through pedagogic competence. Work motivation is most decisive in influencing teacher performance which is mediated by pedagogical competence.

Keywords: Tenure, Training Intensity, Work Motivation, Pedagogic Competence, Teacher Performance

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


48 Green Management and Business ABS-61

Performance Improvement and Job Satisfaction through Career Concern Adaptability
Dodi Nanariain, Anwar Sanusi, Bambang Supriadi, Aisyah Nur Atika

University of Merdeka Malang,
University of Negeri Jember


Abstract

This study aims to describe career concern adaptability, work motivation, job satisfaction and performance, determine the effect of career concern adaptability and work motivation on job satisfaction and performance and determine the effect of career concern adaptability and work motivation on performance through job satisfaction. The population of this study was the management of the Sports Organization (Inagor) at KORMI in West Papua Province, with a total sample of 189 people. Data analysis techniques using descriptive analysis and Structural Equation Modeling (SEM). The study^s results prove that career concern adaptability can create job satisfaction in the Main Sports Organization at Kormi Papua. Work motivation can increase job satisfaction- the more frequent motivational activities, the more likely it will strengthen job satisfaction encouraging professional development, working relationships with superiors, and relationships with co-workers. However, work motivation has yet to maximize the board^s performance because the Sports Organization at KORMI West Papua is a non-profit organization. Career concern adaptability will further improve the performance of management at KORMI West Papua if job satisfaction factors drive it. At the same time, motivation has not been able to maximize performance, even though it is mediated by job satisfaction. This research contributes to understanding the theory of individual adaptability in different conditions and situations. It can contribute to the West Papua KORMI organization improving its performance through career concern adaptability, motivation and job satisfaction.

Keywords: Career Adaptability, Work Motivation, Performance, Job Satisfaction

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


49 Green Management and Business ABS-63

The Influential Factors of Chinese Tourists^ Intention to Reuse Thai Traditional Massage Service
Chuang Xu, Vuttichat Soonthonsmai

Rajamangala University of Technology Krungthep


Abstract

In the context of Thai traditional massage services, Chinese tourists^ intention to reuse represents their commitment to reusing the same establishment for future massage experiences during their stay in Thailand or on subsequent visits. Such intention to reuse is vital for Thai traditional massage establishments as it directly impacts their long-term success and profitability. Repeat customers contribute to stable revenue streams and serve as brand advocates, promoting the establishment through positive word-of-mouth and online reviews. Also, loyal customers are more likely to explore other services or products the establishment offers, leading to potential cross-selling opportunities. This study aims to comprehensively explore the impact of service quality and cultural image on Chinese tourists^ intention to reuse Thai traditional massage services. By delving into the dimensions of service quality, including staff quality, service attitude, and service environment, as well as examining various elements of the cultural image, such as traditional cultural experiences, cultural exchange, and cultural Presentations, the research seeks to offer valuable insights into the drivers of customer intention to reuse in this specific context.

Keywords: Thai traditional massage services, service quality, cultural image, intention to reuse

Share Link | Plain Format | Corresponding Author (Marchellia Cyciana Desilva)


50 Green Management and Business ABS-64

The Impact of Teaching Team Building and Demographic Factors on Employees^ Performance in Vocational Education Schools in Honghe Prefecture, China
Wei Xia, Vuttichat Soonthonsmai

Rajamangala University of Technology Krungthep


Abstract

In the dynamic landscape of the education industry, vocational education is experiencing unprecedented demands and challenges. At the heart of every successful educational institution lies a high-quality teaching staff, serving as a beacon of excellence and a strong representation of the institution^s reputation. A well-constructed faculty attracts outstanding students and forms the bedrock for the institution^s sustainable development. In the face of rapid economic advancement and fierce talent competition, constructing a competent teaching staff in vocational education schools takes on immense theoretical and practical significance. It is crucial for enhancing educational quality and nurturing exceptional students who can meet the ever-evolving job market demands. This study explores the impact of teaching team building and demographic factors on employee performance and provides a reference for the sustainable development of vocational education schools. Data were collected through an online questionnaire and then analyzed using the SPSS program. Research finds that teaching team building (collaboration and team spirit- sharing of teaching resources- learning atmosphere and environment) and demographic factors (age, education level, work experience) impact employee performance.

Keywords: Teaching Team Building, Demographic Factors, Employee Performance

Share Link | Plain Format | Corresponding Author (Asta Rizkyatur)


51 Green Management and Business ABS-65

E-Satisfaction and E-Trust as Mediator Variables E-Service Quality Towards E-Word of Mouth on Room Reservation at Traveloka
Tedy Surya Vimana, Bambang Supriadi, Yusaq Tomo Ardianto

University of Merdeka Malang


Abstract

This study aims to describe and analyze the effect of e-satisfaction and e-trust variables as e-service quality mediator variables on e-word of mouth on room reservations at Traveloka. The population in this study was determined based on the criteria of active application/website user representatives aged &#8805- 17 years, had searched for information on hotel room accommodation service products using the past year, had interacted successfully by making hotel room reservations, and had successful transactions as hotel voucher buyers online through the Traveloka application/website with a total sample of 384 respondents. This study uses a structural equation approach with the Smart PLS Program as the processor. The study results show that e-service quality can impact e-satisfaction, e-trust, and e-word of mouth on room reservation services at Traveloka. E-trust can create a real impact for e-satisfaction and e-word of mouth on room reservation services at Traveloka. Furthermore, e-service quality can create a more tangible impact for e-word of mouth if it is encouraged through e-trust in room reservation services at Traveloka. Besides that, this study also shows that e-satisfaction has not been able to create a real impact for e-word of mouth, and e-service quality has not been able to create a real impact for e-word of mouth by intermediary e-satisfaction on room reservation services at Traveloka because its contribution is not optimal. This research strengthens the variables influencing e-word of mouth, namely e-service quality with e-satisfaction and e-trust, which act as mediators.

Keywords: E-Satisfaction, E-Trust, E-Service Quality, E-Word of Mouth

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52 Green Management and Business ABS-66

The Factors Influence on Chinese Consumer Purchase Intention Through Webcast Transaction
Miss Li Jia Ning, Surachai Traiwannakij

Rajamangala University of Technology Krungthep


Abstract

Although live webcast trading has only emerged for a few years, it has rapidly grown from obscurity to near-ubiquity. Webcast trading has significantly impacted the economy and society in a short period. E-commerce platforms are the root of live webcast trading, and as the leader of live webcast trading, e-commerce anchors are undoubtedly the most influential. Since 2020, live trading has become the choice of many merchants. The influx of diversified funds and entities has led to the explosion of the ^live streaming with goods^ industry, but many problems and loopholes have also emerged. The e-commerce platform bears the brunt of the problem and deserves special attention due to its essential and critical position in live trading. This paper aims to investigate the factors influencing Chinese consumer purchase intention based on three aspects: demographic factors, consumer behavioral factors, and marketing mix 7ps factors. Descriptive statistics such as frequency, percent frequency, mean, and standard deviation are introduced. Various statistical methods are used to test the hypothesis regarding inferential statistics, i.e., Independent Sample t-test, One-way ANOVA, Two-way ANOVA, Three-way ANOVA, and multiple regression analysis.

Keywords: Webcast transactions, e-commerce platforms, consumer purchase intention

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53 Green Management and Business ABS-69

Influence Quality Of Service And Hotel Image To Loyalty Through Hotel Customer Trust In Gorontalo City
Tineke Wolok

Faculty of Economics, Gorontalo State University


Abstract

The purpose of this study is to analyze the effect of service quality and hotel image on customer trust. The effect of service quality and hotel image on customer loyalty. The effect of customer trust on customer loyalty. Customer trust mediates the effect of service quality and hotel image on customer loyalty. The research population is guests who stay at hotels in the city of Gorontalo totaling 671 hotel guests with a research sample of 250 hotel guests. The analytical technique used is descriptive statistics so as to produce the average value (mean) of each indicator. The results showed that hotel customers in Gorontalo City tended to give answers strongly agree that service quality is formed by tangibles, reliability, responsiveness.

Keywords: service quality, hotel image, customer trust and customer loyalty

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54 Green Management and Business ABS-70

The Impact of Green Entrepreneurial Orientation and Green Market Orientation on SMEs Performance: The Role of Green Innovation
Rizqi Rahmawati, Widji Astuti, Fajar Supanto

Merdeka Malang University, Indonesia


Abstract

Environmental protection has become a market competition issue and affects the performance of SMEs. Therefore, the concepts of green entrepreneurial orientation, green innovation, and green marketing, among others, have received much attention in business research over the past several decades. Although many researchers have investigated direct correlations between green entrepreneurial orientation, green market orientation, green innovation, and SMEs performance, indirect connections through green innovation are few in the literature. This study^s purpose is to investigate whether green entrepreneurial orientation and green market orientation affect SMEs performance through the mediation of green innovation. As a quantitative study, partial least squares structural equation modelling (PLS-SEM) is used to test the hypotheses. Data were collected using both questionnaires from Batik SME business owners in Ponorogo City. This research had 30 participants. The results of this study show that green entrepreneurial orientation and green market orientation have an impact on SMEs performance, both directly and indirectly. SME performance is also directly driven by green innovation, and green entrepreneurial orientation and green market orientation are also influenced by green innovation.

Keywords: Green enterpreneurial orientation, Green market orientation, Green Innovation, SMEs Performance

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55 Green Management and Business ABS-71

Do Product Quality and Price Affect Word of Mouth and Purchase Decisions Sharia Property?
Mila Diana Sari - Widji Astuti - Bambang Supriadi

University of Merdeka malang


Abstract

Abstract

The research examines how product quality and price influence the purchase decisions of Sharia property, with word of mouth as a mediator. This research employed descriptive quantitative methods to analyze the population of consumers who purchase Sharia-compliant properties. The study consisted of 71 respondents in the sample size. For the sampling process, we utilize the purposive sampling method. This involves selecting consumers who have had their houses built by the developer as the sample group. To collect data, we will be using questionnaires and conducting interviews. Data analysis technique using Partial Square analysis - Structural Equation Modelling (PLS-SEM). Based on the data analysis, product quality significantly and positively impacts Sharia property purchase decisions. The price of Sharia property positively influencing the decision to purchase is significant. Additionally, product quality has a substantial impact on word-of-mouth recommendations. The price also has a positive effect on word-of-mouth recommendations. Product quality positively and significantly influences Sharia property purchase decisions mediated by word of mouth. Price positively and significantly influences Sharia property purchase decisions mediated by word of mouth. The findings indicate that word of mouth positively and significantly influences the decision to purchase Sharia-compliant properties.

Keywords: Price, Product Quality, Purchase Decision, Word of Mouth

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56 Green Management and Business ABS-77

The Influence of Job Safety and Occupational Health on Work Productivity With Job Satisfaction as an Intervening at PT Semanggimas Sejahtera Tulungagung
Syaiful Arifin

Faculty of Economics and Business, University of Merdeka Malang


Abstract

This research aims to analyze the influence of Job Safety and health on job satisfaction, analyze the influence of Job Safety and health on work productivity, analyze the influence of job satisfaction on work productivity, and analyze the influence of Job Safety and health on work productivity through job satisfaction of production department employees at PT Semanggimas Sejahtera Tulungagung. The sample size used was 50 employees using saturation sampling technique. Data collection technique used a questionnaire through Google Forms, while data analysis technique used structural equation modeling analysis. The results of the analysis indicate that Job Safety and health have an influence on job satisfaction. Job Safety and health have an influence on work productivity. Job satisfaction has an influence on work productivity. Job satisfaction acts as a mediator in the influence of Job Safety and health factors on work productivity. The company always implements a good occupational safety and occupational health program by conducting regular occupational safety inspections.

Keywords: Job Safety, Occupational health, Work Productivity, Job Satisfaction

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57 Green Management and Business ABS-79

ENHANCING OCB THROUGH LEADER BEHAVIOR AND JOB SATISFACTION IN THE CONSTRUCTION COMPANY ASSOCIATION
Erman Hernadi - Anwar Sanusi - Bambang Supriadi

UNIVERSITAS MERDEKA MALANG


Abstract

This study aims to elucidate the influence of job satisfaction variables in enhancing Organizational Citizenship Behavior, Leader behavior variables in enhancing Organizational Citizenship Behavior and job satisfaction and Leader behavior variables on Organizational Citizenship Behavior. The research population and sample, the research was conducted using statistical methods with samples taken from contractor companies affiliated with the Company Association, consisting of: large qualified contractor companies and medium qualified contractor companies. With a total of respondents taken from contractor companies using purposive sampling technique for each category within a target population.
In this study, correlational analysis was employed using the Generalized Structured Component Analysis (GSCA) approach, which is an inventive approach to the Structural Equation Model (SEM). The utility of GSCA analysis is to derive a powerful structural model for predictive purposes.

Keywords: Leader behavior, Job satisfaction, Organizational citizenship behavior

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58 Green Management and Business ABS-84

Green Management for Disaster in the Form of an Inflatable Tent Prototype with a Solar Power Plant
Hery Budiyanto (a*), Nurhamdoko Bonifacius (b), Aries Boedi Setiawan (c)

a) Architecture Department, Post Graduate, University of Merdeka Malang, Jl. Terusan Raya Dieng 62-64 Malang
*hery.budiyanto[at]unmer.ac.id
b) Architecture Department, Post Graduate, University of Merdeka Malang, Jl. Terusan Raya Dieng 62-64 Malang
nurhamdoko.boni[at]unmer.ac.id
c) Electrical technology Department, Faculty of Engineering, University of Merdeka Malang, Jl. Terusan Raya Dieng 62-64 Malang
aries[at]unmer.ac.id


Abstract

Disasters are a very comprehensive and multi-dimensional discussion. In response to disasters whose frequency continues to increase every year, thinking about disaster management must be understood and implemented by all parties in a comprehensive manner towards green management and technology. This research begins with the problem of disaster preparedness management which currently uses less environmentally friendly facilities and infrastructure, including using tents with conventional structures and technological systems that are less flexible and requires electricity with a gasoline-fueled generator. One solution is a prototype of an inflatable tent with energy. solar electricity. The aim of this research is to create a green technology-based disaster response facility in the form of an inflatable tent prototype for disaster preparedness using solar electricity. This research uses experimental and action research methods in the form of designing and manufacturing a prototype of an inflatable tent with a solar power generator. Tests were carried out on variables: tarpaulin strength, construction and demolition speed, thermal comfort, and effectiveness of solar power generation. The research results obtained are: design and implementation of two prototype inflatable tents measuring 6x9 m2 for a capacity of 20 patients, a 3,600 WP solar power plant and a 48 Volt 200 Ah VRLA battery capable of storing 4,800 watts of electricity, thus meeting electricity needs for air conditioning, lighting and medical equipment in inflatable tents without using electricity from the state electricity company or gasoline generators.

Keywords: disaster, inflatable tent, solar power generation

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59 Green Management and Business ABS-85

The Nexus of GDP and Sustainability: An Analysis of Indonesia^s Renewable Energy, Natural Resource Rent, and Economic Growth
Sri Harnani, Meinarti Puspaningtyas,Suryaning Bawono, Muhammad Afif

STIE Jaya Negara Tamansiswa Malang, Indonesia
STIE Kertanegara Malang, Indonesia


Abstract

This paper study aims to explore and test the relationship between GDP and Renewable Electricity Output, Renewable Energy Consumption, and Total Natural Resource Rent in Indonesia. This research uses Vector Error Correction Model (VECM) analysis on World Bank data from 1995 to 2019, with a primary focus on Indonesia, to investigate the complex relationship between GDP and key sustainability metrics, including Renewable Electricity Output, Renewable Energy Consumption, and Total Consumption Renewable energy. Through this analysis, this research highlights how Indonesia^s economic growth is influenced by changes in the use consumption of renewable energy, utilization of natural resources, and its impact on the environment over a quarter of a century. Ultimately, this research provides important insights for policy makers and researchers on Indonesia^s evolving sustainability landscape, thereby facilitating the development of strategies that balance economic growth and environmental conservation. These findings underscore the complex interrelationships between these factors, and emphasize the need for balanced and informed policy-making to ensure future economic prosperity and effective environmental management.

Keywords: GDP, Renewable Electricity Output, Renewable Energy Consumption, Total Natural Resource Rent

Share Link | Plain Format | Corresponding Author (Suryaning Bawono)


60 Green Management and Business ABS-87

Human Resources Development to Improve Employee Performance, Communication and Work Motivation in Indonesia
Savitri, Lilik Kustiani, Harianto Respati, Suryaning Bawono

University of Merdeka Malang, Indonesia
STIE Jaya Negara Tamansiswa Malang, Indonesia


Abstract

Researchers are interested in conducting research on the relationship between HRM, communication, performance and motivation. This research aims to find out how HRM and communication influence the performance and motivation of HR in Indonesia. This research is also useful for providing input to the Indonesian Government on how to improve HRM and communication which can improve the performance and motivation of HR in Indonesia. We use secondary data from world banks for this research using the VECM analysis technique. VECM (Vector Error Correction Model) is a model used to estimate short-term and long-term relationships between cointegrated time series variables.To measure in aggregate we base performance variables on GDP, HR variables on community work participation. Communication with information technology investment, Motivation with happiness index. We use a 30 year period from 1990 to 2020. We found that human resources (HR) are the most important assets in an organization. Quality, skilled and well-performing human resources can bring an organization to achieve its goals and vision. However, to create superior human resources, effective and efficient human resource management (HRM) is needed. HRM is the process of planning, organizing, directing and controlling HR in an organization. HRM aims to meet the needs and expectations of human resources, as well as increasing their contribution to the organization. One of the important HRM functions is to provide motivation to HR. Motivation is an internal and external drive that influences HR behavior to achieve certain goals. Motivation can come from oneself (intrinsic) or from the environment (extrinsic). Intrinsic motivation is motivation that arises from HR^s desires, interests, ideals or self-satisfaction with their work.

Keywords: Human Resources Development, Employee Performance, Communication , Work Motivation, Indonesia

Share Link | Plain Format | Corresponding Author (Suryaning Bawono)


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