THE EFFECT OF JOB STRESS ON JOB SATISFACTION THROUGH SOCIAL SUPPORT AND PSYCHOLOGICAL WELL-BEING AMONG NURSES IN MILITARY HOSPITAL Rudy Dwi Laksono, Anwar Sanusi, Syaiful Arifin
Universitas Merdeka Malang
Abstract
This study aims to examine the effect of job stress on job satisfaction through the mediating variables of social support and psychological well-being among nurses in military hospitals. This study used a quantitative method with a survey design. The sample of this study was 200 nurses who were randomly selected from 4 military hospitals in Indonesia. The research instrument used was a questionnaire consisting of four scales, namely job stress scale, social support scale, psychological well-being scale, and job satisfaction scale. The data obtained were analyzed using mediation analysis techniques with a bootstrap method. The results of this study showed that job stress had a negative effect on job satisfaction among nurses in military hospitals, both directly and indirectly. Social support and psychological well-being played a role as mediating variables that explained how job stress affected job satisfaction among nurses in military hospitals. Social support and psychological well-being could help nurses in military hospitals cope with job stress and increase their job satisfaction. This study contributed to the literature on job stress and job satisfaction by taking the specific context of nurses in military hospitals, who had different challenges and pressures from other workers. This study also provided suggestions for practitioners to improve the well-being and job satisfaction of nurses in military hospitals by providing adequate facilities, incentives, training, and career development, as well as creating a conducive, harmonious, and collaborative work environment.
Keywords: job stress, social support, psychological well-being, job satisfaction, nurses, military hospitals
