HOLISTIC LEADERSHIP MODEL FOR THE HEAD OF THE PUBLIC HEALTH CENTER (PUSKESMAS) IN GARUT DISTRICT, WEST JAVA PROVINCE Leli Yuliani
Magister Management, Consentration Manajemen Rumah Sakit, Universitas Islam Bandung
Abstract
This research was conducted because of the interest in the phenomenon that the quality of health services in Garut Regency, especially puskesmas, was deemed unsatisfactory when viewed from the results of the accreditation assessment carried out by the FKTP accreditation commission which is now still under the auspices of the Ministry of Health. One of the assessments of the accreditation surveyor is the leadership in the puskesmas. This quantitative descriptive study aims to describe the capacity of the holistic leadership model of the head of the puskesmas in Garut Regency which is considered an integral leadership model that covers all aspects of leadership. The data was obtained by conducting a survey through filling out a self-assessment questionnaire to 67 Heads of Public Health Centers in Garut Regency with the results that more than 50% of the Heads of Puskesmas in Garut Regency have Holistic Leadership capacity as a role model which includes elements of customer leadership, business strategy leadership, cultural leadership and value leadership, teamwork leadership, organizational leadership and personal leadership. By looking at the results of the survey, all health centers in Garut Regency should have good service quality, even very good if you only measure it from leadership capacity, but perhaps further and more in-depth research needs to be done regarding the quality of filling out the self-assessment conducted by the community. the head of the puskesmas, it is necessary to think about how to fill in the self-assessment honestly and honestly so that you can get valid survey results.
Keywords: head of health center, holistic leadership, quality of health services
