Effectiveness Zakat Operational Risk Management on the Pandemic Era of Covid-19 (Study case Baznas West Java) Nopi Hernawati (a*), Mey Maemunah(b), Ririn Sri Kuntorini (c), Sri Fadilah (d)
a, b, c, d) Bandung Islamic University
Jalan Taman Sari 1, Bandung 40116, Indonesia
*nopi.hernawati[at]gmail.com
Abstract
Zakat plays an important role in alleviating poverty, and contributes to the economy, but in reality the collection of zakat funds has not been optimally organized. To achieve this goal, zakat institutions require effective risk management. Risk management is an important thing in zakat institutions, starting from risk management in collecting zakat funds, managing zakat funds, to distributing zakat funds. This study discusses operational risk management. In the era of the covid-19 pandemic, it has an impact on health which requires the use of health protocols and a reduction in people^s physical activity, it also has long-term economic and social impacts, resulting in increased operational risk of zakat institutions. This study aims to show how to manage the operational risk of zakat institutions, especially in the era of the covid-19 pandemic. The research method used is a case study with a descriptive analysis approach. The results of this study indicate that operational risk management has been carried out effectively at zakat institutions in the era of the covid-19 pandemic.
