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Abstract ABS-43

E-Service Quality, Delivery Timeliness, Customer Loyalty and Customer Satisfaction among J&T Service Users in Medan City Muinah Fadhilah (a*), Monica Marsinta Br Situmorang (a), Henny Welsa (a), Ambar Lukitaningsih (a) Corresponding Author: Muinah Fadhilah

Question from Ms. Indira Nuansa Ratri 2024.11.06 06:36:38 How do different customer segments perceive J&T^s service quality, delivery timeliness, and overall satisfaction in Medan City?

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