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Reply from Dr. Riskin Hidayat
2024.11.05 13:16:27
Financial inclusion has yet to improve the financial performance of SMEs because
financial services, especially those that are digital-based, can impose additional costs
on SMEs. This can reduce the profits that should be earned and hinder the growth of
SMEs^ financial performance. The positive impact of financial inclusion can be hindered
if the level of financial literacy is low or if the financial services offered are of poor
quality and irrelevant to users^ needs. Inadequate infrastructure can also limit the
positive impact of financial inclusion on SMEs^ financial performance. In addition, the
limitations of MSMEs in accessing banking financial services is one of the barriers for
MSMEs to improve their financial performance.
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