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Video Direct Link | Abstract

Abstract
ABS-9
Servant Leadership and OCB: How Affective Commitment Bridges the Gap
Syamsul Hadi (a*), Citra Ari Mangesti (b), Kusuma Chandra Kirana (c), Rizki Octaviani (d), Eni Purnasari (e)
Corresponding Author: Syamsul Hadi


Question & Answer to the Presentation

Question from Dr. Asih Niati
2024.11.05 12:53:12

in your research highlights the need for a strategic focus on servant leadership development and commitment building initiatives to address the growing challenges in achieving sustainable performance improvements, what does this look like in practice?
Replies:

Reply from Dr. Syamsul Hadi
2024.11.05 13:46:05

Thank you, Dr. Asih Niati, for your appreciation and for the questions you provided

In practice, implementing a strategic focus on servant leadership development and
commitment-building initiatives, as highlighted in the research, involves several key
actions within an organization:

Training Leaders in Servant Leadership Principles: Leaders are trained to prioritize
employees^ needs, showing empathy, active listening, and a genuine interest in their
personal and professional growth. This fosters a culture where leaders are seen as
supportive rather than authoritative figures, which builds trust and loyalty.

Encouraging Affective Commitment: This involves creating an environment where
employees feel emotionally attached to the organization. Leaders can achieve this
by recognizing employees^ contributions, valuing their input in decision-making, and
aligning organizational goals with employees^ personal values and goals, thereby
deepening their commitment.

Fostering Organizational Citizenship Behavior (OCB): Leaders promote behaviors
that go beyond formal job roles, like helping colleagues and proactively addressing
challenges. By creating a work culture focused on mutual support and shared
success, servant leadership encourages employees to exhibit discretionary effort
that benefits the organization.

Implementing Policies to Reinforce Commitment: The organization might introduce
policies that support long-term employee engagement, such as clear pathways for
career progression, opportunities for professional development, and work-life
balance initiatives. These efforts further strengthen employees^ affective
commitment.

If you have any other questions, please do not hesitate to contact me


Question from Dr. Indarto Indarto
2024.11.05 11:40:46

Research has not explained what contribution this research makes to the basic theory
used in this research? Research also has not specifically explained how to improve
organizational citizenship behavior based on research results?
Replies:

Reply from Dr. Syamsul Hadi
2024.11.05 12:22:44

Great question, Thankyou for asking us Dr. Indarto
please make sure that you have already read our full teks presented especially about
how to improve organizational citizenship behavior

First: We provide on page 3, We stated: ^According to Social Exchange Theory,
employees who feel emotionally supported and valued by their leaders are more
inclined to reciprocate through positive behaviors beyond their job scope, such as
OCB^

Second: We also provide contribution on our research, we stated on page 2 and last
page, we stated: The study^s conclusions include expected to provide practical
contributions to organizational leaders in Indonesia, particularly in developing
leadership strategies that are more inclusive, focused on employee development, and
aimed at strengthening employees^ emotional commitment to the organization.


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