Unveiling Performance Measurement Landscapes in Nonprofit Organizations: A Five-Year Literature Review Ahmad Faiz Khudlari Thoha (a), Ali Mujahidin (b*), Fajar Destari (c), Fahmi Alamsyah (d)
(a), (b), (c), (d) Department of Management, Universitas Airlangga, Jl. Airlangga No.4, Surabaya 60286, Indonesia
(a) Department of Da^wa Management, STIDKI Ar Rahmah, Jln. Tlk. Buli I No.3-5-7, Perak Utara, Surabaya 6016, Indonesia
(b*) Department of Economics Education, IKIP PGRI Bojonegoro, Jln. Panglima Polim No. 46 Bojonegoro
62114, Indonesia
(c) Department of Management, Universitas Jember, Jln. Jl. Kalimantan Tegalboto No.37,- Sumbersari, Kabupaten Jember, Jawa Timur 68121
Abstract
The surge of nonprofit organizations addressing complex social issues has led to an evolving landscape of entities striving for positive change. Amid competition for funding and evolving donor expectations, effective performance measurement becomes paramount. This article presents a comprehensive literature review of nonprofit performance measurement over five years (2018-2022). It synthesizes 16 selected research samples, revealing four vital categories. ^Performance Measurement System Design^ emphasizes adaptable models accommodating nonprofit dynamics. ^Implementation of Performance Measurement Systems^ highlights factors like funding, task complexity, and goal measurement. ^Utilization of Performance Information^ underscores diverse stakeholder needs. ^Impact of Performance Measurement^ connects measurement to organizational effectiveness. Future research should focus on tailored methodologies, deepening implementation insights, enhancing data utilization, holistic social impact measurement, comparative studies, and case analyses to enrich nonprofit performance measurement practices
Keywords: Nonprofit organizations, performance measurement- social impact- stakeholder needs- systematic literature review.
