IMPLEMENTATION OF CORE VALUES AKHLAK AS CULTURE ORGANIZATION IN PT TELKOM AKSES REGIONAL 5 NORTH SURABAYA Alfina (a*), Andriani Trisnawati (b), Aditya Narendra Wardana (c), Hadi Cahyono (d) Gatot Kustyadji (e)
a) Universitas Airlangga
Jalan Airlangga 4-6, Surabaya 60115, Indonesia
*alfina-2020[at]feb.unair.ac.id
b) Universitas Internasional Semen Indonesia
Kompleks PT. Semen Indonesia, Jalan Veteran, Gresik 61122, Indonesia
c) Universitas Internasional Semen Indonesia
Kompleks PT. Semen Indonesia, Jalan Veteran, Gresik 61122, Indonesia
d) Universitas Internasional Semen Indonesia
Kompleks PT. Semen Indonesia, Jalan Veteran, Gresik 61122, Indonesia
e) Universitas Internasional Semen Indonesia
Kompleks PT. Semen Indonesia, Jalan Veteran, Gresik 61122, Indonesia
Abstract
BUMN is one of the organizations that is in great demand by prospective workers in Indonesia. Therefore BUMN continues to develop human resources and seeks to improve organizational quality by creating a Minister of BUMN Circular Letter Number: SE-7/MBU/07/2020 on July 1 2020 concerning AKHLAK Basic Values as the organizational culture uniform of BUMN Companies. In order to realize the commitment to create AKHLAK core values as a uniform organizational culture, BUMN holds the AKHLAK Award every year which is won twice in a row by TelkomGroup, one of which is PT Telkom Akses. In this study aims to determine the success factors of the implementation of core values AKHLAK PT Telkom Access North Surabaya using Edward III^s implementation theory. The method used in this study is descriptive qualitative with a phenomenological approach. The results of this study indicate that the success factors of PT Telkom Akses North Surabaya are good communication methods, supportive resources, disposition or attitude of leaders, and also bureaucratic structures.