Unveiling the Drivers of Work-from-Home Effectiveness: Insights from Lecturers during the COVID-19 Pandemic
I Gusti Ayu Manuati Dewi(a)*, Eka Ardhani Sisdyani(a), Ni Made Adi Erawati(a), Ni Putu Wiwin Setyari(a), I Gusti Ayu Putu Wita Indrayani(b)

a) Faculty of Economics and Business, Udayana University, Bali, Indonesia
*learning_ya[at]unud.ac.id
b) Politeknik Pariwisata Bali, Indonesia

Abstract

This study aims to investigate the determinants of the effectiveness of Work from Home (WfH) during the COVID-19 pandemic, utilizing the Work-family Balance Theory as its theoretical foundation. The study encompasses all lecturers employed at two prominent universities in Bali, both being the largest public and private higher education institutions in the province. A total of 150 lecturers were selected for this research using quota sampling. Data collection was conducted through the distribution of questionnaires, and data analysis employed the Structural Equation Model-Partial Least Square (SEM-PLS) technique. The findings demonstrate that personal well-being does not significantly impact work-family conflict, whereas family well-being exhibits a negative and substantial association with work-family conflict. Personal well-being positively influences the effectiveness of WfH, and family well-being similarly exerts a positive influence on WfH effectiveness. Furthermore, the effectiveness of WfH is inversely related to work-family conflict. WfH effectiveness is shown to fully mediate the relationship between personal well-being and work-family conflict, and partially mediates the association between family well-being and work-family conflict. This study sheds light on the complex nature of work-family conflict, which is influenced by a variety of contextual factors. It underscores the significance of personal and family well-being in shaping lecturers^ perceptions of WfH effectiveness.

Keywords: work-family balance theory, work from home, work-family conflict, well-being

Topic: Human resources management