The Urgency of Legal Protection for Couriers in COD (Cash On Delivery) Transactions 1st Dian Herlambang, 2nd Susi Indriyani, 3rd Renandi Eka Tama, 4rd Rizani Putri
University of Mitra Indonesia
Abstract
COD transactions involving marketplaces, sellers and buyers are connected with other parties, namely couriers and goods delivery service companies, which are not found in conventional buying and selling transactions. Couriers in the Cash On Delivery transaction process have an essential role in the transaction. The absence of rules and policies that require delivery service companies, and parties in e-commerce, has resulted in the absence of clear guidelines and references to risk management and what mitigation systems need to be built in order to resolve the problem of protecting couriers, so when the company developed the COD system, it was not accompanied by an optimal mapping of potential problems that arise. This journal will examine whether the Oversight Agency oversees the Courier in COD transactions and what policies are adopted by the Government to protect the protection of couriers in COD transactions. This journal uses a qualitative descriptive research method. Until now, there has been no sales monitoring through e-commerce and the Internet. Until now, the regulation of the COD mechanism by marketplace organizers is only a technical guideline with no legal force for all parties who commit violations and cannot provide protection for couriers.
Keywords: Courier, Cash On Delivery, Protect
Topic: Law on Business, Business Competition, and Prohibition of Monopoly
