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Abstract

Technological developments have brought the world economy into a new phase which is more popular with the term digital economy or digital economy. Its existence is marked by the increasingly widespread economic activity that utilizes the internet as a medium of communication. For example, trade, more and more rely on electronic commerce or electronic commerce (e-commerce) as a transaction medium to make it easier to make transactions. It is undeniable that transactions through e-commerce allow default to occur, so there is a need for legal protection for consumers as stipulated in Articles 4 and 7 of the Consumer Protection Act. Business actors must be responsible for their negligence. As for the form of responsibility of business actors in e-commerce default disputes as specified in Article 19 paragraph (1) of the Consumer Protection Law that business actors have the responsibility to compensate the aggrieved party. Settlement of default disputes in e-commerce buying and selling transactions can be resolved through non-litigation or litigation through local courts, as stipulated in Article 47 of the Consumer Protection Law.

Keywords: e-commerce, online transactions, consumer protection

Topic: International Law