Turnover Intention On The Alfamart Crew Store: Excessive Workload and Job Satisfation To Organizational Commitments Post Pandemic The Covid-19
Siti Annisa Wahdiniawati (a*), Ari Apriani (b), Dian Meliantari (c), Achmad Tarmizi (d)

(a*) Dian Nusantara University, Jakarta, Indonesia
(b) Dian Nusantara University, Jakarta, Indonesia
(c) Dian Nusantara University, Jakarta, Indonesia
(d) Dian Nusantara University, Jakarta, Indonesia

Abstract

Alfamart Store Crew salaries were cut to compensate for lost items in the store. When a stock taking is done, it turns out that the number of missing items exceeds the tolerance limit of 0.02%, then the employee is deducted by 10% instead of his salary by Alfamart. This happened before the pandemic and after the pandemic, so this condition made the Alfamart store crew feel very burdened. The impact of this will certainly decrease job satisfaction with the policies taken by Alfamart, employees will also decrease their commitment to the organization which results in the desire of employees to move to other companies. The purpose of this study is to determine the turnover intention of Alfamart^s store crew based on excessive workload, job satisfaction and organizational commitment. The design of this research is explanatory. The population in this study is the Alfamart store crew in Jakarta with a total sample of 140 people. This study uses quantitative analysis methods with SEM analysis tools and SmartPLS 3.3 tools.

Keywords: Turnover Intention- Workloads- Job Satisfaction- Organizational Commitment- Alfamart- Post Pandemic The Covid 19

Topic: Management (HR, Marketing, Finance, Operational, and Strategic Management)