IMPACT OF ORGANIZATIONAL COMMITMENT ON NURSE PERFORMANCE WITH ORGANIZATION CITIZEN BEHAVIOR AS A MEDIATION VARIABLE IN XYZ HOSPITAL
Windayanti, Wenny Desty Febrian, Yanthy Herawaty Purnama, Didin Hikmah Perkasa, Ari Apriani

Universitas Dian Nusantara (email : windayanti[at]undira.ac.id)

Abstract

During the pandemic, economic activities stopped immediately because many companies were not operating, but hospitals continued to run as usual, precisely during the pandemic hospitals experienced an increase in work demands compared to before, the high pressure of work demanded that health workers must carry out their duties properly, performance is required to always be good to serve the community. This research will researching about organizational commitment in hospital after covid 19. The purpose of this study was to determine the impact of organizational commitment on nurse performance with the variable Organization Citizen Behavior as a mediating variable at XYZ Hospital. The object of this research is XYZ Hospital Nurse. This research was conducted on 30 respondents using a quantitative descriptive approach. Therefore, the data analysis used is statistical analysis in the form of multiple linear regression test. The research design used is verification research or the same as causal. Verification or causality is a type of research with the aim of knowing the causal relationship between variables through a hypothesis testing. This research was conducted at the XYZ hospital and is still being carried out at this time so no results have been found. This research will be carried out within a few months and will get the results of the research and conclusions if it has finished carrying out the whole series of research. Based on the hypothesis that the author describes, the writer suspects that organizational commitment has a positive impact on performance, through the variable Organization Citizen Behavior as a mediating variable in this study.

Keywords: Commitment, OCB and Nurse Performance

Topic: Management (HR, Marketing, Finance, Operational, and Strategic Management)